Refund and Cancellation Policy

Introduction

TrendChimp Digital ("Agency") strives to provide exceptional digital solutions. This Refund and Cancellation Policy outlines the terms and conditions for refunds and cancellations.

Scope

This policy applies to all services offered by TrendChimp Digital, including website development, SEO, digital marketing, and social media management.

Cancellation Policy

1.⁠ ⁠Client may cancel services within 2 days of placing the order, provided the Agency has not commenced work.

2.⁠ ⁠If work has begun, cancellation will be at the Agency's discretion.

3.⁠ ⁠Cancellation requests must be submitted via email to email id mentioned in contact section or website footer.

Email Cancellation Requirements

To ensure prompt processing, email cancellation requests must include:

•⁠  ⁠Subject: Cancellation Request

•⁠  ⁠Order/Project ID (if applicable)

•⁠  ⁠Clear statement of intention to cancel

Refund Policy

1.⁠ ⁠Full refund: If cancellation occurs within 2 days of placing the order and no work has commenced.

2.⁠ ⁠Partial refund: If cancellation occurs after 2 days, refunds will be considered on a case-by-case basis, taking into account work completed and expenses incurred.

3.⁠ ⁠No refund: If services are completed or significantly progressed.

Refund Process

1.⁠ ⁠Refund requests will be processed within 10-15 business days.

2.⁠ ⁠Refunds will be issued through the original payment method.

Exceptions

1.⁠ ⁠Custom or tailored services may have separate cancellation and refund terms.

2.⁠ ⁠Third-party services (e.g., domain registration, software subscriptions) are non-refundable.

Changes to Policy

The Agency reserves the right to update this Refund and Cancellation Policy at any time.

Contact

Please refer to the Contact section or website footer for contact information.

Acceptance

By using our services, you acknowledge reading, understanding, and agreeing to this Refund and Cancellation Policy.